Customer Testimonials
This was the fastest in and out since I opened my relationship with this dealership
Riley found this Buick Encore and I'm very satisfied.. you're right down t road n he said come by if y need help with the updates, tks
I want to thank Jaqi at Sandy Sansing Chevrolet used cars for helping me through the process of buying a new vehicle. Go see her if you are interestednin a new or used vehicle. Thanks again Jaqi L. For all your great help.
Staff was friendly and helpful. I was notified when my vehicle was ready. Everything was explained of what was done to my vehicle.
We have dealt with Holly many times over years, even before she worked for Sandy Sansing. Always a pleasure seeing her even though I dislike car buying. My husband loves it!
The deal went very well for me and my wife. The only thing that upsets me was one only getting one key and now I have to come out of pocket for another one. I should have been given two since it’s fairly new car. Plus there was not floor mats and the owner manual were for a totally different car. Now I have to try and get another set from the dealer but they have already told me the do not have any 2024 owner manuals for the car they sold me. The dealership was good other than that ... Read More DealerRater - May 22, 2025
Excellent service, friendly staff. They were quick, knowledgeable, and straight to the point. Would recommend.
Danny was awesome
Bobby Howard is really nice through the process of getting my transmission fixed.thank you.
Sandy Sansing BMW told me I needed a new windshield to fix a Driver Assistance issue, which would not be covered under warranty. They quoted me an estimate at over $3,100. I took the car to BMW of Mobile 3 days after picking it up from their dealership. The issue was resolved in 1 hour by recalibrating the KAFAS camera. In addition to this, they refused to acknowledge the existence of an active third party warranty. I was told I personally needed to contact that company and get them to cover the cost of the windshield if I didnt want to pay the ... Read More DealerRater - May 22, 2025
After multiple purchases of new and used vehicles from the Foley store, I now have an additional reason to praise the Chevy Service Dept...fast and cordial response to the drop-off of my Silverado and a very professional notice when ready! Thanks to Agent Malone, the counter staff, and my long-time Salesman Chris Carlyle for their personal service and expertise! Respectfully, Dennis and Cheryl D
The service department was friendly, very helpful and quick when my truck needed regular maintenance
Service was easy to schedule and was done on time, actually quicker than expected. Thanks
Angie is the best! In and out of service and all was done very well. Thanks.
Salesman worked hard to locate the truck I was looking for, much appreciated. First issue, salesman indicated that he had transferred my licence plate, arrived home and no licence plate. Second, more effort on the detail of the truck would have been nice. Bed of the truck was very dirty, interior of truck was dirty (food droppings and dirty back seat.
I brought my GMC Sierra to Milton Chevy for a special coverage brake vacuum issue and was helped by Service Advisor Ryan Dismang. Ryan was incredibly helpful, set clear expectations, and kept me updated throughout the process. His professionalism and excellent communication made the entire experience smooth. He’s a true asset to Sandy Sansing Automotive Group. Highly recommend!
Staff at your dealership is always ready to listen to any concerns about my car. Last visit the service rep vacuumed glass out of the trunk of.my car, the window had broken just before my visit. The service was also very good about letting me know about the progress and results of the car checkup.
They made it such an easy process!! They were knowledgeable and informative. I will definitely shop with them again!
Worked with Cowboy Mike in used cars. He was great to work with and passed on my offers to the managers. Everybody in the used cars department was great and made the experience easy.
Timely professional service. why fifteen words to say what can be said wiyh just three?
I think the personal at Sandy Sansing were polite and professional. The dealership is very clean as well. I had my car serviced and they updated me on the progress as it was ongoing. I am very satisfied with them and would recommend them to my friends.
Sara was Excellent very patient helped me understand things about my Vehicle Great Job Thanks
Visiting the area and had a battery issue. Got me in quickly. Diagnosed the problem and fixed it promptly and at a fair price.
Very friendly and helpful service department. Got my truck serviced and out in a timely manner.
Absolutely the best experience, bar none
Very helpful and friendly. Showed me what I wanted. Worked quickly to make the enjoyment of my new car happen.
The salesman whom we worked with, Russ, was very personable and helpful. Also was impressed with Mr. Eldridge, who arranges financing and coverages. Loved the beautiful blue mustang convertible in the showroom.
It was an OK experience. Wasn't the worst experience I've had at a car dealership (the worst was actually Sandy Sansing Nissan.) In case you don't know, Mr. Sansing owns almost an extremely large amount of dealerships.
Pro's:
-Close to home
-Clean
-Ability to have vehicle bought in from other dealerships in the conglomerate
-Work with local credit unions
-Salesman/finance manager were friendly (didn't meet anyone else)
Con's:
-Website is confusing on what's available where
-Almost the first questions out of the salesman's mouth were, how are you going to pay ... Read More Google - May 21, 2025
Was awesome got my vehicle diagnosed quickly. Was able to also get a oil change done while it was in the shop.
Make sure to ask for Adam. Made the whole process quick and easy. Was very transparent throughout the whole process.
Awesome! Made the entire buying process super easy. Would never go anywhere else. Bought our last five vehicles there and great every time.
Great personal service, went above and beyond what was necessary. I appreciate Ryan and very much!
Fast and polite service. Got in and out with a new truck in 2 hours.
I enjoyed my experience with Neil at sandy sansing. They truly seem to care about theor customers and made buying a new car less stressful.
I have always had good service since we first bought a vehicle there in 2014. Even as the years go by, the same high standards are always there. Highly recommend.
Great service, excellent staff, did a great job communicating with our car. I will be bringing it back for all my needs Thanks
Came back for the same entire issue just to find out they never replaced my transmission when I had the warranty on it they messed me over I don’t recommend
Everyone was Great & very knowledgeable, I was completely satisfied. I will recommend ya’ll to e everyone.
Despite their waiting room being a bit smaller than most, my experience for my first oil change for my Mazda 3 was good. The service was completed in the time they said it would be, and everything that I wanted them to do was done properly.
This is what car buying should feel like! Walked in and was immediately greeted by Ashley, whom was amazing the ENTIRE visit! So pleased with her. She geeked over the all of the cars I test drove today and it really hyped me up because I love when a sales associate knows their vehicles and all of their features and details. I already knew what I wanted but I also wanted to look around at some others that were on the lot and she had no issues getting the keys to every car I wanted to see and drive. Very ... Read More Google - May 20, 2025
Top of the trade auto tech service if you have a newer automobile, we went there often before they change name and were always treated fair. We're upset because we had to pay extra for a tire valve steam was leaking bad and notified them right away, it supposed to be covered under warranty when we got a brand new set of tires changed within less than 12 months and it wasn't because they didn't replace them in the first place, most of the time the whole valve steams need to be replaced unless is a single air ... Read More DealerRater - May 20, 2025
Good experience professional and courtesy was good. Sales took care of everything. Would recommend to a friend.
Nate was so amazing in helping me get my new ride. He is honest with you and wants to get you the best deal. I would absolutely recommend him to anyone that is in the market for a new or used car. Thanks Nate!
Sandy Sansing Chevrolet had our car in and out quickly. The service was excellent. I highly recommend using them.
Would definitely recommend, excellent service.
Went in for a quick oil change and tire rotation. Came back with a few recommendations to keep the truck running smooth. Out the door in less than one hour. Good stuff
Easy to work with for scheduling, service techs are great. Service is always clean and efficient! Everything I seek in a reputable dealer
Keith was very helpful throughout the process of buying a car.
Adam R helped get me in a brand new truck and I couldn’t have been happier with the service he and the entire team provided!
Bobby and the service department was very helpful. And the service was quick and efficient.
I took my 2018 Nissan Titan in for the first oil change. Everyone was courteous and very helpful. I will be back.
Fast friendly service They handled everything I needed done and kept me informed about the progress of my vehicle
They are the best they always treated us very good for years . And we will always go back there to buy our vehicles.thank you being so good to us
Andy the salesman told me the truck would be clean and ready, and that there were no major scratches and it looked really good to him. Not true! There was a huge scratch on the hood, but the bigger issue was that two or 3 inches of red caked on mud on the undercarriage of the truck. Also, on the description of the listing it stated clearly that the truck came with a bedliner, but there was no bedliner! I’ve never seen anything like it and don’t understand how nobody saw it or took care of it. Makes me ... Read More DealerRater - May 18, 2025
The service advisor m, Jeff Furth, went out of his way to get all of my concerns addressed. Also he discussed what my car also needed to have done, and he worked around my schedule to complete these issues.
Awesome service! I love coming to see Tom at Chevy in Milton. Always a warm welcome and makes sure that all the boxes are checked.
Thank you so much Service you have done on my car that was fast service
Everyone I dealt with was professional and upfront with me. I bought the car there and I had a totally unstressed, except for the price but I wouldn't have taken it there if I didnt trust them! Hoping I'll never have that issue again! Kudos to the entire group and my thanks for their professional manner!!!
Very impressed with the professionalism of the employees and the cleanliness of the dealership. And my truck was ready when they said it would be.
Pleased with this service call. Treated well and work done properly and promptly. Will return.
Absolutely the worst customer service I’ve ever received.
First, I went to Sandy Sanding Chevrolet and negotiated a deal on a new truck that was located in Boaz, AL. When I went in the next morning to sign the paperwork, the salesmen said the Boaz dealership sold the truck we had agreed to buy. But, the salesmen at Sansing said they had another truck to substitute in, and it only had 300 miles on it. Something didn’t feel right, so I left. The next day, I looked at the Boaz dealership’s website and they still had the truck ... Read More DealerRater - May 17, 2025
Loved the service they provided.... I think the mechanic coming out to speak to me directly made it more personable though! Thanks guys and gals!!!!
Buenos días la verdad me siento satisfecho con el trabajo que me han echo y muy buena atención siempre me estuvieron informando el proceso que llevaba mi camioneta
It’s always such a pleasant experience when getting my car serviced. Always on time, always kept informed and the staff is always so caring.
Everyone was very helpful and kind when it came to finding the right car for me!
Mike hill is the man!!!!!! And paul
Very proffesional and patient with my many questions Salesman went over features and answered my questions I would recommend your dealership!
They were very helpful with everything I would recommend going to this dealership they are so accommodating!
I felt comfortable and not forced and it was a nice location and will send others.
Sandy Sansing Chevrolet is a fine dealership. The service department always does a fine job and they are very professional and do the best they can to satisfy my vehicle needs. I would recommend them to others. Thank you!
I was on the hunt for a truck and Dewayne Riley did everything he could to get me into a truck I liked! Unfortunately I came at a time most truck were in service getting checked in but that didn’t stop Mr. Riley we found a truck that I liked and could see myself in and that is reliable with LOW miles! I highly recommend checking them out. Ask for Mr. Riley and let him know RJ’s Tint Shop LLC sent you.
We really enjoyed the salesman we had very courteous and a pleasure to work with . We would recommend him to anyone interested in another purchase.
Roberta is the main service advisor that I've used. Friendly and informative. Unfortunately, I won't be coming back as you have hired a former employee from Hill Kelly named Daelyn. When I checked in, she mentioned that he would assigned my vehicle. I said absolutely not and requested someone else. She assured me that she would handle it personally. I went to use the restroom and when I came out, he was sitting in my truck talking to another employee. I went to Roberta to get my keys to leave explaining that I thought it was made Clear ... Read More DealerRater - May 16, 2025
I am so impressed with the service department, they were very kind and caring but most importantly they were very knowledgeable and able to assess the problem with my vehicle and fix it in a timely manner
Thanks to Bobby Moore for helping me understand the needs of my car.and recommending means to getting it in good condition.
Excellent customer service both with sales & service departments. Appreciated both the quality of service & friendly people.
Good selection.worked well with me . To find what I was looking for. Over all good experience
Ask for AJ!! He was great and got us exactly what we wanted.
Great experience and easy process. AJ Abrams was our salesman and he did an amazing job getting us exactly what we were looking for, and in our budget.
Keith Lanier was a pleasure to work with. He streamlined and trimmed the car i wanted and had it delivered in two days, as promised. Not pushy with good energy. Although i worked with Keith directly, i sensed a laid back and professional energy from the whole staff.
I have given this review some thought for about a week. I wish to be fair but honest in all reviews I make.
I was asked to provide an email address in addition to my phone number “for extra communication purposes” which I didn’t question.
Long story short, over the next two days I received several notifications via both text and email which were not helpful in updating me on the status of my vehicle. These notifications at one pointed prompted me to pay $500 for a part, no other information given. When I called I was told the service ... Read More DealerRater - May 15, 2025
Noel Tipler was great. He spent a lot time with us explaining the features of the two vehicles we were considering. Completing all the paperwork went smoothly. We love the car. Thank you.
greeted me with a smile and listen very carefully to my problem. they service my vehicle as soon as possible.
They are very helpful and nice and always answer when I call and helpe me resolve the problems
Everyone was kind a knowledgeable. They took the time to lessen and suggest options. The options of cars was very good.
Our sales person did an amazing job with working with us to make the process as smooth as possible.
They are very professional, kind people. My salesman Mario is the best. They work together to give the customers the best deals.
A+++++ customer service! Every time I am at this establishment, my requests are fulfilled! Always respectful and informational!
We really enjoyed Anthony Thames and he was a big help in our buying experience. I would recommend Sandy Sansing Milton Chevrolet if you are in the market for a vehicle.
Great experience! First time I have ever had service in my driveway and get this, no up charge! Great Mechanic, had all the tools and part necessary to complete the task. Thank you Sandy Samsung, great service!
He was very nice and was prompt on helping me with my Oil change and help with others issues my car may have.
Very professional. They got me in on time and out in a timely manner. Clean atmosphere